Email - Call us - +61 (0) 414 887 063 Request a Call

Terms & Conditions

TERMS & CONDITIONS

DEFINITION AND INTERPRETATION

“JB Removals” means sole trader ABN 19537109166, trading as JB Removals Solutions.

“We” means each Principal Contractor who performs services under contract and, except in relation to provisions of these term and conditions which relate solely to the performance of Services, JB Removals Solutions, and “Us” and “Our” have corresponding meaning.

“You” means the person entering into a contract as the customer who is identified as such on the booking forms, text message, emails and where the context requires, each other person that that person is authorized to represent, and “Your” has corresponding meaning.

You as a customer have the obligation to read and sing the contract before purchasing JB Removals Services.

INSURANCE

JB Removals has a skilled and experienced team of highly professional removalists. We are considerate and have an understanding of respect handling your household goods safely and with caution. We have been fastest growing removals company in Sydney.

We are certified with Public Liability and Marine and Transit Insurance by Allianz .

(ADD PDF to be downloaded)

Mistakes are very rare and also we have a near immaculate record over the last 5 years always improving on our own customer satisfaction. However by law removalists are unable to insure your goods unless they are a registered insurance agent. Therefore we recommend taking out the level of insurance you require based on your needs, if this is what you desire to do, you can use your own trusted insurer or a couple of websites below can help you begin your process.

* website: www.savillhickscorp.com.au

phone: 1300 730 073

* website: www.removalsinsurance.com.au

phone: 1300 880253

*(JB Removals HAS NO RELATIONS OR PARTNERSHIPS WITH THESE INSURANCE COMPANIES (Savillhicks Corp & Removals Insurance), WE TAKE NO RESPONSIBILITIES FOR ANY ACTIONS BETWEEN YOU AND INSURANCE AGENTS SUCH AS COST OF INSURANCE, INSURANCE PACKAGES, INSURANCE CLAIMS AND ALL OTHER AGREEMENTS BETWEEN YOU AND INSURANCE AGENTS. ALL ACTIONS THAT ARE TAKEN ARE PURELY BETWEEN YOU AND THE INSURANCE AGENTS)

 EXTRA CHARGES

Extra charges will apply for all situations that deemed to be dangerous access eg. :

  • pianos
  • stone table tops
  • billiard tables
  • butchers tables
  • oversized BBQs
  • and all other goods that are considers oversized and overweight that will risk our safety

Extra charge of $80 per balcony lifts

PARKING SPACE

You, as a customer, are obligated to secure a parking space for our removalists. You will be responsible for all parking tickets, parking fines, and infringements that occurs, if we are unable to get an adequate and legal parking space at your premises.

CANCELATION

All jobs that are booked required 48 hours cancelations notice, otherwise cancelation fee of $110 will apply.

RUBBISH RECYCLING CENTER

Trips to the Rubbish Recycling Center will be charged as $400 per truck load minimum charge. Any payment over $400 will still be charged accordingly. This charge is also separate from any hourly rates.

Each mattress is a separate charge. Per mattress taken to Rubbish Recycling Center will be charged at $80 per mattress.